Yes, lab created diamonds are ‘real’, but that is only half the story. Returned items are only accepted if the items are received by the retailer within a specified time period. You’ll be sharing your personal data as well as transaction (especially credit card) detail when you buy from an online jeweller. Brilliant Earth also does very well in this regards. So that brings us to Brilliant Earth. Kernserstrasse 17 / Sarnen, Switzerland CH-6060. Google & Better Business Bureau Reviews. What this means is that the diamonds listed on their site are not necessarily available. 1ct.RD in *Delicate* Petite Tapered Graduated Diamond Ring in 14KW Gold, 1.2ct.CU in *Delicate* Petite Tapered Graduated Diamond Ring in 14KW Gold, 1.04ct.RD in *Delicate*Riviera Pave 14KWG 1/6 CTW, 1.05 F color SI1 Clairty “Canadian” diamond on Brilliant Earth, same quality diamond for $1,548 on Blue Nile. Curiously, though, while Brilliant Earth lists Canadian diamonds, they do not sell CanadaMark diamonds that are traced from mine to store. There’s nothing like a surprise proposal; however, if you want your partner to choose the setting she loves, it’ll let the cat out of the bag and spoil the surprise. To avoid these 5 ethical violations, Brilliant Earth offers 5 different categories of diamonds: What follows is a Brilliant Earth review that covers these 5 categories: When Brilliant Earth markets diamonds as “Botswana Sort” what they are referring to are diamonds sold by the De Beers partnership with the Botswana government called Debswana. There are essentially two methods of mining diamonds. Discover beyond conflict free diamonds and stunning engagement rings. Brilliant Earth deserves much credit for donating 5% of their profits to organizations such as the DDI. Super Ideal Diamonds – If you want natural diamonds with excellent cut precision which would give the very best optical performance, Brilliant Earth has thousands of them in their “super ideal diamonds” section. Unlike James Allen and Blue Nile, it seems that Brilliance does not have the same exclusivity contracts and direct feeds for the diamonds. Free prong tightening, repolishing, rhodium plating and cleaning every 6 months, One free resizing within 60 days of purchase, Best-in-class high quality imagery of all diamonds in stock. All of these stores are reputable, provide great deals and will leave you feeling great … Alluvial mining refers to extracting diamonds from river beds. In this category, you can also shop Bridal Sets and custom engagement rings. That said; if you must return a Brilliant Earth order, you’ll have to act fast after receiving delivery of the item, because your return window will already be closing. However, Brilliant Earth promises fast production time and shipping to make sure that you’ll not have to wait for too long after placing an order to receive delivery of the items. And your will receive any jewellery you ordered from the store. “There are some 40,000 employees in Alrosa. However, while Brilliant Earth has a relatively smaller inventory, their thousands of options will still be enough to satisfy many buyers. You can then use the ring for your proposal. The only thing like an offer that Brilliant Earth was offering at the time of writing is a complimentary Diamond Bezel bracelet for every purchase over $1,000. Of course, there is a review here and there with an unpleasant experience, but overall they are very well-liked. In the first place, is Brilliant Earth genuine? These are most likely Active reviews and provide the most accurate picture of the company. Mind you, these packaging boxes are not green-focused unattractive boxes; rather they are exquisite beautiful boxes. Thus, you’ll have enough time to try out the ring, and determine that you really have to resize it. Brilliant Earth puts 5% of its profits towards helping to improve environmental practices, economic development, and human rights in the diamond mining areas of Africa. However, this financing plan is available to only US customers. Because of Brilliant Earth’s passion for ethical sourcing, they offer eco-friendly diamonds such as lab created and recycled diamonds. However, Eternity rings cannot be resized. The company has also helped in land restoration efforts to make former mining areas suitable for agricultural and other uses. amzn_assoc_tracking_id = "topreviewssite04-20"; The company uses technical security measures which include SSL (Secure Sockets Layer) technology. I only buy free trade coffee and other food products, I purchase 90% of my food from local food suppliers I volunteered at the local food co-op. DISCLAIMER: We don't use your email for marketing. They have the largest exclusive loose diamond inventory online and fantastic prices. For example, most shipping takes 2 – 5 business days; while shipping to very distant addresses may take just over two weeks. Online purchases will have to be shipped to the shipping address (the buyer’s door or another location selected by the buyer where he/ she will take possession of the package). 740 reviews of Brilliant Earth "I can't say enough good things about this company. The website is available in English Language. This is beside the fact that, according to industry insider Chaim Even-Zohar, Russian diamonds are themselves not clean of human rights abuses. Offers the biggest collection of lab created diamonds in the industry 6. Most definitely. Original review: June 6, 2020. Thus, the ideal online jeweler should provide for handling customers’ questions or complaints. But do children also work in Indian diamond polishing factories? Another financing opportunity that Brilliant Earth offers is layaway payment, which allows you, after making an initial deposit, to make monthly payments on the purchase. Also, the service comes at a cost of $75. That’s a difference of over $1000 for which you’re getting in return better odds of not getting an artisanal diamond. That said, no one (at least no one that has gotten to the point where they are searching online for a diamond) lives completely off the grid. But does Brilliant Earth offer quality jewellery or fake? Of these, the Super Ideal collection had over 39,000 stones, while the colored diamonds were just 28. Thankfully, Brilliant Earth accepts returns of rings for resizing. That said, while a lifetime manufacturing warranty is wonderful, the warranty is suspect with that clause (excluding damage due to failure to obtain certain “necessary” repair works). This was obviously a non-starter for us. However, Brilliant Earth DOES have slightly lower, but still decent, overall customer reviews. Other international customers will have to make do with the other payment methods. Ritani also has in-house expert gemologists and excellent customer service ratings. It is a diamond and jewelry company started in 2015 3. Overview. Following on from 2008's rather good "Feed the Beast" record, BBB have toned down on the comic humour (a little) across "Exiled To Earth" to make an album as aggressive a thrash record I've heard in recent years and one positively dripping with years spent listening to the 80's classics we all adore. That is an extremely powerful value proposition. Thus, you’ll want a safe store that will safeguard this sensitive data and prevent it from falling into the wrong hands. That said; the “beyond conflict free” diamonds take all of these issues into consideration; and the diamonds in this category will have origins that do not involve: Brilliant Earth is able to provide these “beyond conflict free” diamonds by understanding their supply chain; they carefully select suppliers who demonstrate adherence to their high standards of sourcing, and they create and employ processes to track the origins of their diamonds. amzn_assoc_default_category = "All"; What this means is that in order to become a Blue Nile vendor, a diamond supplier needs to sign a contract that any diamond listed on Blue Nile will not be listed elsewhere. Thus, estimated delivery times are only displayed at checkout, when the order and the shipping address have been established. Brilliant Earth also offers the different types of jewelry – Rings, Earrings and Studs, Necklaces, and Bracelets. The above shows that Brilliant Earth is a brand that has the product; you can visit the store for your engagement and non-engagement jewelry. You can’t help but stumble upon Brilliant Earth when searching for conflict-free diamonds. Resizing of items received by Brilliant Earth will attract a resizing fee. Please have a look at the very detailed annual reports of Alrosa (more detailed than De Beers – more disclosures), you don’t see a single statistics on mine fatalities, etc. Pros and Cons On TrustPilot, ... Blue Nile, or Brilliant Earth. Natural Diamonds – The first group of products you’ll find in this category are the Natural Diamonds, which are the regular diamonds sourced from selected mine around the world. Blue Nile was founded in 1999 with the idea that the diamond and engagement ring business was ready for innovation. No questions asked returns within 30 days of shipment. Why take money out of the African communities that rely on diamond-sourced income and feed it to a confirmed human rights abuser? They also have decent customer reviews. 144 reviews of Brilliant Earth "My fiancé and I had a wonderful experience here. Is Brilliant Earth the right option to buy an engagement ring? That said, they are a hugely popular company, but we wanted to find out if they were as inexpensive as they claimed to be in terms of their loo… The two teamed up, and Brilliant Earth was birthed, with a mission to not only provide quality diamonds and jewellery, but also to cultivate a more transparent, sustainable, and compassionate jewellery industry. The company holds its own, but does not have the numbers that some other retailers in the industry can boast of. BBB. However, after evaluation, if the damage is covered by the warranty, the company will: refund you the money, effect all necessary repairs, and ship the item to you free of charge. It’s been documented that mining devastates the environment, so these diamonds are obtained without mining (read: devastating the environment). ... Shop Now Brilliant Earth. If a vendor can so easily make a mistake and break their exclusivity contract (I stress by mistake), then it stands to reason that they can just as easily make a mistake and break their provenance-tracking contract. Honestly, we don’t understand how a site dedicated to ethical consumption can sell Russian diamonds as a solution. Brilliant Earth also does well in this regards. If you have a Brilliant Earth loose diamond but want a bigger stone from the company, you need not cough out the full money for the new stone. Their products category answers different questions relating to the product offering of the company; while the order placement category answers questions relating to prices, financing, payment methods, other charges, and more. To answer this question, we need to delve a little deeper into the process of diamond mining itself. Diamond Engagement Ring Store Reviews » Our Review of Brilliant Earth & if it justifies the Premium [Updated for 2019]. You’ll be able to go to the product categories, select a product into the shopping cart, and complete checkout without hassles. Thus, keeping the announcement a surprise, and having your partner make her choice of setting shouldn’t be mutually exclusive. However, it should be said that the 30 days window does not open on the delivery date, but before. Also, it’s a good thing that refunds are as cash to the original payment method and not as store credits; that way, customers will not be forced to use the funds for future purchases in Brilliant Earth, but can choose to go to another store. Are these lab-created diamonds from Brilliant Earth real? The lowest possible cost is zero; and Brilliant Earth offers that with free return shipping. Brilliant Earth does somewhat okay in this regards. Lab Created Diamonds – As their name suggests, these diamonds are grown in the labs. This lets them work on cheaper margins, but means that t… What is more, the eco-friendly lab created diamonds are less expensive than their mined natural counterparts. In this regards, Brilliant Earth offers a return 30 days return window. To summarize, Brilliant Earth’s claim is that if you buy a diamond from a regular vendor that hasn’t had their diamonds’ origin traced, there’s a chance (roughly 15%) that you might be buying a diamond that was mined in an artisanal mine, which might be tainted by a human rights infraction. However, this is not possible with Brilliant Earth. Leo Schachter does have a Debswana sight, but they also buy rough diamonds from other sources. It does not apply to gemstones, or jewelry. Fundamentally, Brilliant Earth must rely on the honesty of its suppliers to uphold their agreements that they will only list diamonds on Brilliant Earth that conform to their standards of provenance. All refunds are issued via the original payment method; but where the original purchase was by bank wire or any other supported payment method requiring special processing, refunds will be via checks. But that fact doesn’t seem to bother most of us. Also, one feature you’ll find in stores that focuses on competitive pricing (providing the best prices) is Price Matching. It’s disappointing that Brilliant Earth’s complimentary resizing offer does not apply to international shipping outside those four countries because: (i) sizing issues is a universal problem (ii) many other jewelry retailers offer resizing services to all orders. If you want in-store shopping, you’ll have to be resident close to these outlets or be ready to do some travelling if you’re to buy from Brilliant Earth. (2020 Updated), Brandless Review – Is Legit or Scam? Also, almost every jeweller claims to provide ethically sourced jewellery; what makes Brilliant Earth different? amzn_assoc_linkid = "b37290bf504171ae5cda12dd099f96c2"; Shipping to every other country will attract a shipping charge of $50. This includes such acts as building schools, funding scholarships for gemology training, establishing fair wages and safe working conditions for miners, and restoring land so it can be used for agriculture. How does it work? Therefore, the ideal online jewelry retailer should offer fast delivery. While, Vintage rings have only one complimentary resizing. When this is done, Brilliant Earth comes out as competitive, especially for their bigger stones. Lab Created Diamonds – You can also shop from the eco-friendly lab-created diamonds section, for some exquisite stones. We'll help you get the best diamond for the money. Since, Brilliant Earth also offers lab created diamonds; you can also start building your engagement ring, by first picking a lab created diamond. We were interviewed for the Clark article and pointed out the fact that Blue Nile, who doesn’t use the “Beyond Conflict-Free” differentiator to sell their diamonds, use the universally verifiable CanadaMark diamonds for their Canadian Diamonds inventory, while Brilliant Earth who is all about traceability to origin, doesn’t sell the more expensive CanadaMark diamonds. Brilliant Earth does very well in this regards. As a result, the ideal online stores will offer shipping costs that are as low as possible. amzn_assoc_region = "US"; Thus, you’ll want a store that processes returns and issues refunds quickly. Like most set-ups, Brilliant Earth was started after a failure to find the desired item. Thus, the return policy of stores is an important consideration when looking at online stores. This exclude all personalized items such as; made-to-order or custom items, items that have been engraved or resized, and items that have been previously exchanged. Thus there are no reports about human rights abuses in the diamond mines. I doubt it. All returned items will pass through quality checks, but the processing is over in approximately seven business days from the date of receipt of the item. However, the free shipping offer applies only to orders shipping to the US, Canada, UK, and Australia. They are more expensive than Blue Nile, even though they’re selling generic goods while Blue Nile is selling branded certified CanadaMark goods traced from Mine to Market. In fact, ethical sourcing is one area where Brilliant Earth stands out. That said, limiting the free shipping offer to four countries (US, Canada, UK, and Australia) is a little disappointing because: (i) diamonds and other products in the store are high-end products and complimentary shipping is not too much to ask for (ii) many of the competition ships free of charge to every location that is served. Top 10 Best Perfumes (Fragrances) for 20 – 23 Year Old Woman, Ameriwood Home Chicago Electric Fireplace Tv Console Review (2021 Updated), MONAT Review – Is it LEGIT or a Scam? | Payment proof, It is a diamond and jewelry company started in 2015, Is widely known for their “social responsible” philosophy exhibited in ethical sourcing, giving back to mining communities, and more, Offers a variety of products that includes engagement rings, wedding rings, diamonds, gemstones and jewelry, Offers the biggest collection of lab created diamonds in the industry, Operates 7 showrooms in locations within the US, and ships merchandise all over the world, Accept returns of some items, with a return window of 30 days from date of shipment, Offers free shipping and returns (albeit to US, Canadian, UK, and Australian orders), Offers complimentary ring resizing (also to US, Canadian, UK, and Australian orders), Customer support is available via live chat, e-mail (support@brilliantearth.com), and telephone (+1 800-691-0952), the throwing away of responsible labor practice (fair wages, safe working conditions, etc), Pioneers socially responsible diamond and jewelry industry, Offers a large selection of eco-friendly lab created diamonds, Offers free shipping (albeit for US, Canadian, UK, and Australian orders), Allows returns of loose diamonds, gemstones, and jewelry if made within 30 days of shipment, Offers free returns and free ring resizing (albeit for US, Canadian, UK, and Australian orders), Offers a life time manufacturing warranty, Refunds processing is relatively fast (seven business days), A variety of channels for reaching customer support service (live chat, email, and telephone), Limited retail outlets/ showrooms; thus, not the best brand for in-store shopping, Does not provide stand-alone settings; so you cannot buy a stone from another store to mount on a setting from Brilliant Earth, Has a relatively small inventory of loose diamonds, Prices (especially for stones under one carat) are a little on the high side, Does not price match unlike many other retailers in the industry, Payment via credit cards are only available for US, Canadian, UK and Australian orders, Customer support service is not available 24/ 7. There have also been community empowering efforts which include: building community centers for local mining communities, funding youth leadership training, and providing essential medical aid. The only issue is that by avoiding the small chances of buying a diamond that was mined in an artisanal mine which abuses its workers, you are taking money away from the legitimate mining operations (which represent the vast majority of diamonds exported from Africa) that support and enrich the local economies. With their free lifetime manufacturing warranty, Brilliant Earth stands by the quality and craftsmanship of their diamonds and jewelry. Reviews from Brilliant Earth employees about Brilliant Earth culture, salaries, benefits, work-life balance, management, job security, and more. It’s a very intuitive site that has everything in the right places. One of the main reasons for returns of rings is not-fitting sizes; since rings are sized products, it’s quite easy to order something that is either too small or too big. Simply put, the fact of the modern world is that we like our products cheap. Specialties: The Brilliant Earth team is a group of dedicated individuals - jewelry designers, sales associates, gemologists, and more - all working to provide exceptional engagement rings and other jewelry that our customers can feel good… They claim that their diamonds adhere to 5 important standards: their diamonds are not used to finance civil wars (conflict diamonds), they are free of human rights abuses, they are environmentally responsible, they are mined using fair labor practices and finally the mining activities that produce their diamonds are involved in community development. Yes, Brilliant Earth is a legit jewellery store. (2020 Updated), Rotita Reviews 2020: Is Legit And Safe or Scam? This happens when the customers deem the issue with their item a manufacturing defect and expect the jeweler to effect repairs free of charge, but the retailer claims the issue is not a manufacturing defect (and hence not covered by the warranty), and quotes a price for the repairs. This service is for common wear and tear issues, as well as other issues not covered by the complimentary manufacturing warranty. Sometimes, customers have a stone already, or want a stone from another store, and will only be visiting a particular store for a setting. In fact, everything about the company smacks of this philosophy, from their initiatives, to their eco-friendly diamonds (lab created and recycled diamonds) right to their eco-friendly packaging (artfully made wooden boxes). Their collection of Super Ideal Diamonds features cut precision that is on par with those of many jewelers in the industry. amzn_assoc_default_search_phrase = "Dresses"; However, conscience is not at the expense of quality. Real Diamond Pros will know how to save almost 25% So Which is it? Notify me of follow-up comments by email. Thus, the ideal jewelry store should feature pieces that are reasonably priced. There should be no worries there, as these issues are typically not covered in manufacturing warranties; however, you might worry that the Brilliant Earth manufacturing Warranty also excludes damage due to a failure to obtain repairs necessary to preserve the integrity of the jewelry. amzn_assoc_ad_type = "smart"; COVID update: Brilliant Earth has updated their hours and services. Their product categories, and the items you’ll find in each category, are as follows: You can shop different engagement rings in Brilliant Earth. Get Accredited Business Login Scam Tracker. Brilliant Earth has an FAQ page in their website that answers most of the questions that you’ll have about the company, and their products and service. The layaway plan is available to all orders, but you’ll have to contact customer care to request it. It should be said that manufacturing warranties are usually sources of disputes between customers and retailers. For example, the issue could be a clear manufacturing issue, but it’ll be said that the issue is one that occurred because necessary repairs were not done. While many of these other retail stores equally offer a “30 days” return window, it only starts counting on the day the customer takes possession of the item. Customers will always have questions or complaints. Shouldn’t recycled diamonds cost LESS than “new” diamonds? Credit where credit is due, Brilliant Earth has a fantastic selection of engagement ring settings. (2020 Updated), AliExpress Review – Is Legit or Scam? You don’t want your symbol of love to come to you in a package that is anything less. You’ll have some waiting to do to get a response, and this can take up to 24 hours. amzn_assoc_search_bar_position = "top"; You’ll find almost all the diamonds available with 3600 video viewer, in which the stones can be viewed in zoomed slow motion video. Brilliant Earth orders that can be returned include all rings, loose diamonds, and all loose gemstone orders. Brilliant Earth wouldn’t allow it unless we signed a Non-Disclosure Agreement first, preventing us from writing about anything we had seen. See BBB rating, reviews, complaints, & more. Are all the workers involved in creating your smartphone treated fairly? You may also start by choosing a diamond, and then you can select a setting that you’ll mount it on. For the email service, the email address to send you submissions is: support@brilliantearth.com. The self-help articles of the FAQ are categorized into: the mission of Brilliant Earth, their products, and placing an order. After that, you’ll have to package your item appropriately, clearly write the RSAC on the outside of the return package, and then send the package to the recommended carrier or any other carrier of choice. Brilliant Earth is the industry leader for ethically earth diamonds. You can’t find a better way to lower the ethical/environmental footprint of your diamond than just buying a diamond that someone else doesn’t want anymore. As you might know, Brilliant Earth and Blue Nile are stores that require that their suppliers sign exclusivity contracts with them. I, like everyone else, make a decision (actively or subconsciously) whether something adds enough value to our life to balance any negative impacts it may have. The differences in price for smaller diamonds, by the way, are much more significant. You won’t want to receive items you are not totally pleased with only to be put off returning them because of the high cost of returns. We get commissions for purchases made from our affiliates through links in this article. Ultimately, even if you are a customer who is interested in the 5 components of Brilliant Earth’s guarantee, you could still satisfy that list and spend 10% less at James Allen buying a Canadian diamond. These diamonds look identical in a ring. That is a significant difference. Brilliant Earth’s suppliers are all companies that operate just like my former employer, Leo Schachter. The reasonableness of the prices of items listed in a store can be determined only by comparing them with prices in competing stores. The same is true for Brilliant Earth. Even for the complimentary resizing, shipping is free both ways (that is, free inward shipping when returning the wrong-sized ring to the company, as well as free outward shipping when the company is sending you the new right-sized ring). The Clark article and the YouTube video both pointed out diamonds dual-listed on Blue Nile and Brilliant Earth where the diamond is listed as Canadian on BE, but just a regular stock item on BN. That said; it’s safe to say that Brilliant Earth is safe. Diamonds account for a full 1/3rd of the nations GDP. | Sites Like MONAT (2020), Carvana Review – Is Legit or a Scam? Brilliant Earth is the global leader in ethically sourced fine jewelry. These diamonds are called CanadaMark diamonds and the rules governing their tracking are determined by the Canadian Diamonds Code of Conduct (CDCC). If you want fancy colored diamonds, Brilliant Earth also holds natural diamonds having a range of colors which includes yellow (orangy yellow, light yellow, greenish yellow, intense yellow), pink (faint pink, orangy pink),  etc. However, Bank Wire can be used for only orders over $500; and except the order is shipping to the US, the UK or Australia, a $35 processing fee is charged. On review sites like TrustPilot, Consumer Affairs, and the Better Business Bureau, Ritani overall has high praise when it comes to customer service. Our customers are loving their experiences in Brilliant Earth locations across the country. There’s a 12 months no-interest plan via Wells Fargo Jewelry Advantage credit card. From an ethical standpoint, yes, Canadian diamonds are completely clean. You don’t want to face a cumbersome return process when you have an unwanted item in your hands. Tell us as much information as possible to help us help you (ie, budget, preferences, etc), Mike learned the diamond business from the ground-up at Leo Schachter Diamonds - one of the world's top diamond manufacturers. Botswana has the healthiest credit rating of any African nation. Therefore, in most cases, if a store is listing Canadian diamonds, you can completely rely on that claim. Also, for each item you select, you’ll have detailed descriptions, which include grading reports and product images. See BBB rating, reviews, complaints, request a quote & more. Apart from the diamonds, Brilliant Earth also provides different gemstones such as Sapphire, Emerald, Ruby, Moissanite, Aquamarine, Morganite, and more. We really wanted to find a way to work with Brilliant Earth. It is not a scam because they will never steal your money or bank details. Canadian diamonds can be bought elsewhere for less money. 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